Below, you will find a list of the questions most frequently asked by our guests.
FAQ'S
Questions & Answers
1. Where is Roseland Sweet Hotel located?
Roseland Sweet Hotel is located at 04 Cao Ba Quat, District 1, Ho Chi Minh City, 700000, Vietnam—just steps from Dong Khoi Street and Ben Thanh Market.
2. How far is the hotel from Tan Son Nhat International Airport?
The hotel is approximately 7–8 km from Tan Son Nhat International Airport, with a travel time of 20–30 minutes by car, depending on traffic.
3. Does the hotel offer airport transfer?
Yes, Roseland Sweet Hotel provides express airport transfer services (fees may apply). Guests can arrange this through the 24/7 front desk.
4. What are the check-in and check-out times?
Check-in is from 2:00 PM, and check-out is until 12:00 PM (noon). Early check-in or late check-out may be available upon request and subject to availability.
5. Is breakfast included in the room rate?
Many room rates include a daily breakfast buffet (6:00 AM – 9:00 AM) featuring Vietnamese and international dishes. Please confirm during booking.
6. What does the breakfast buffet include?
The buffet offers a mix of Vietnamese specialties (pho, banh mi, spring rolls) and Western options (eggs, pastries, bread, yogurt, fresh fruit, coffee, and juices).
7. Does the hotel have a swimming pool?
Yes! Guests enjoy access to a rooftop pool with city views—a peaceful retreat above the bustling streets of District 1.
8. Are the rooms equipped with bathtubs?
Yes, all rooms feature deep soaking bathtubs, along with modern amenities like LCD TVs, minibars, safes, and free Wi-Fi.
9. Is Wi-Fi available?
Complimentary high-speed Wi-Fi is available throughout the hotel, including guest rooms and public areas.
10. Does the hotel accept foreign currencies?
Yes, the front desk offers currency exchange services for major currencies (subject to availability and rates).
11. Is the hotel suitable for solo travelers?
Absolutely. The hotel is safe, centrally located, and staff are attentive to solo guests, offering local tips and assistance.
12. Can I store my luggage before check-in or after check-out?
Yes, complimentary luggage storage is available for all guests.
13. Are pets allowed?
No, Roseland Sweet Hotel does not allow pets, except for certified service animals (with prior notice).
14. Is there a restaurant on-site?
Yes, the hotel features an on-site restaurant serving Vietnamese and international cuisine, plus room service during select hours.
15. What TV channels are available in the rooms?
Rooms include international HD channels such as NHK (Japan), KBS (Korea), and CCTV (China), in addition to local Vietnamese channels.
16. Is the hotel noisy despite its central location?
No—guests consistently praise the hotel for being quiet and peaceful, thanks to soundproofed windows and a location on a relatively calm street.
17. How many rooms does the hotel have?
Roseland Sweet Hotel has 65 well-appointed rooms, offering an intimate, boutique experience.
18. When was the hotel opened and last renovated?
The hotel opened in 2018 and was fully renovated in 2021, ensuring modern comfort and updated facilities.
19. Is laundry service available?
Yes, laundry and dry-cleaning services are available (fees apply).
20. How can I contact the hotel directly?
You can reach Roseland Sweet Hotel by:
- Phone: +84-28-35212988
- Website: https://roselandsweethotel.com/contact-us
- Email: Available via the contact form on their website

